Help Points for Public Transport Stops
Information and Assistance for Passengers
Use Cases
Users of urban public transport services expect to be kept informed and safe in order to reach their destination directly, quickly and unharmed. Relevant passenger information and travel details (e.g., timetable changes) must be provided in real time, and help must be available at all times, even when travelling at full speed. This is where Commend solutions come in. Commend communication solutions ensure this, not only on the move, but even before boarding the bus or train at the stop.
Versatile possibilities
From standard touch screen intercom stations to modules for the construction and integration of information terminals and emergency call points to completely individual solutions.
Customers/passengers
- Real-time information display and announcements: time table information/changes, interactive route planning, warning messages, notifications, etc.
- Display of information for tourists: Event details, commercial offers, weather or traffic information, etc.
- Customer enquiries about time tables, connections to other services, etc. using convenient, easy-to-use direct call terminals
- High level of personal safety and security thanks to push-button emergency call connections
- DDA/ADA compliant communication for persons with hearing impairments
Operators
- Satisfied passengers, thanks to trouble-free travel experience in everyday situations and instant response in case of an emergency
- Visual and acoustic communication of real-time customer information on displays or interactive touch screens, and via announcements over loudspeakers
- Support of customer services and emergency responders with instant identification of caller location at the control desk
- Commercial use of displays for advertising purposes
Emergency responders/
security services
- Instant emergency response within the traffic network, thanks to permanent acoustic on-site presence – see "Talking Cameras"
- Fast situation assessment and communication of instructions based on instant identification of caller location; voice connections with optional automatic display of images from nearby surveillance cameras
- Integration of emergency service radio
Case Study
A Commend UK Solution
RAILHUB 22
Railhub 22 provides easy-to-access real-time information and assistance over voice communication connections using integrated Intercom modules.
The large touch screen and intuitive user interface are fully customisable to suit individual requirements and on-site conditions. They enable the live display of real-time data feeds from local or national transport services. Railhub 22 supports a variety of functions, from ticketing to ticket validation, order placement and communication of relevant information.
Ideally suited for highly frequented and unattended areas, Railhub 22 can be wall-mounted or placed on optionally available floor mounting brackets.
Information and Emergency Call Points
- Integration of external content such as timetables, etc.
- Suitable for outdoor use and withstands the most adverse weather conditions - IP 65
- Use of the display to show advertising or additional information
- Especially tough Intercom stations
- Suitable for outdoor use
- Robust metal front plate
- IP Intercom modules for building emergency call points
- Integration of Intercom modules in information terminals and emergency call points
- Modular components with loudspeaker, camera, microphone, induction loop amplifier for DDA/ADA compliant communication, etc.
- Equipment according to requirements, e.g. only with individual call buttons, with touchscreen or in combination
A Commend UK solution – for regional availability please contact your local partner.
- Large touch screen display
- Supported by a powerful Content Management System
- Live data sources come from providers of local or national public transport data, Google Maps, Rainbow Boards
- It can be wall-mounted and is available with optional heavy-duty ground fixings
- Withstands all weather conditions; It is fully IP rated for any climate
- ...
Find out more
Contact us and optionally see for yourself in a personal demonstration our versatile solutions for emergency call points and information terminals and our well known references in the public transportation sector.
