Intercom for Parking
Efficient Car
Parking Facilities
Car parks need efficient communication and reliable alerts to function and generate revenue. For decades, car park operations have benefited from our solutions that are designed to meet high standards and withstand extreme conditions. Security, safety, assistance and information are now essential aspects of the Parking business, with personal security being the most important.
Round-The-Clock Customer Service
A local or central control centre is always available to help customers and allows for easy, ergonomic management of all parking facilities. This way you can ensure your customers that no call will be missed and customer support levels are higher than ever.
Reliable Connections
No matter if it is a small ticket problem or a major emergency: Commend call stations are standing by to provide a reliable connection to the control centre. Thereby, automatic video switching allows staff to assess the situation quickly and take appropriate action and if necessary, security services or police forces can be notified without delay.
Control Over Multiple Systems
For a small, private level of operations up to large parking operators, lighting, public address or commercial and informational announcements can easily be integrated and operated via the control centre, which also supports remote gate control. Video management systems can be integrated into a shared system operating platform.
Providing Optimum Support
Commend offers reporting, event logging and recording for system analysis. This enables early detection of potential issues and areas to improve, allowing proactive measures to be taken. Monitoring and analysing customer calls to improve service quality and team/employee efficiency saves costs while maintaining a high level of service.
Applications for Car Parking
Supporting
Add-in Modules for Ticket Vending Machines, Cash Desks and Barrier Gates
Intercom modules for installation into barrier gates, pay-on-foot machines, and ticket vending equipment, with bi-directional video and custom solutions are available upon request.
Connecting
Information Terminals and Emergency Call Stations
Vandal-resistant and DDA/ADA compliant intercom stations for lifts, staircases and parking levels, complete with bi-directional video support.
Monitoring
Easy Control Desk Management
The highly user-friendly interface makes managing complex Intercom networks, video and control functions easy, allowing for a continuous system-wide overview to support instant reaction in case of a support inquiry.
Ensuring
Solutions for Car Park Control Desks
Event logging, reporting, display of parking system info, recording of audio/video calls, and indication of the calling terminal's location with live video feed display.
Local Control Rooms
Call handling, access control and audio/video recording
Central Control Rooms
Controlling multiple sites from one central control desk for more efficient call management
Lift Emergency Call System
Maintenance-free Intercom panel in the lift car in compliance with EN 81
Virtual Assistant Ivy
The world's first conversational AI-based Intercom voice assistant for more parking efficiency
Cloud Parking Solutions
More efficiency for entry level parking projects
Public Address and Announcements
IP Amplifiers and IP Loudspeakers at parking decks
Features & Benefits
Connecting of Sites
Car parks, parking lots and parking spaces can easily be networked and served via a central Control Desk and the Symphony Cloud application.
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Interfaces & Integration
Interfaces to third-party systems like video surveillance and parking management systems.
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System Availability
Automated self-monitoring eliminates the need for manual function testing.
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Optimized Parking Communication
Ivy, the virtual assistant, streamlines parking operations by providing valuable data insights for continuous improvement.
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Speech Intelligibility
Superior speech intelligibility regardless of traffic noise.
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Cyber Secure Connections
Multi-level cyber security to protect and secure customer data in times of increasingly sophisticated cyber threats.
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Products
