The extreme flexibility can ease the burden for control room staff and ensures that calls are being answered as quickly as possible, especially for huge networks of call stations. The Web Client user will get a good overview over all incoming calls and location-independent, remote call attendance ensures that important calls are answered 24/7.
These are some of the cool features of the Symphony Web Client:
- The call queue with snapshots gives you a great overview of all incoming calls.
- It is very simple to transfer a call, for example to a colleague in case the request is outside of your remit.
- Create a contact list for quick and easy calls to your most important contacts.
- A browser notification will pop up for incoming calls.
- A GDPR conformant activity log with snapshots will help you keep track of your activities.
- For a better assessment of the situation, the Symphony Web Client even allows the use of a second camera view during the call.
To get to know our Web Client first-hand, try out the Demo for free:
Web Client