The Intercom Cloud Platform
Symphony Cloud – the world’s first cloud-based Intercom platform built around the principle of “Privacy and Security by Design” – marks the beginning of a new era in security communication.
Our cloud-based solution platform is built on highly scalable cloud infrastructure, powerful software and extensive features, with the clear aim of harnessing the power of current and future cloud services incl. AI. Symphony Cloud offers the right service for every size and requirement.
Cloud Services
8 Key Benefits of Cloud Services
High Availability
Cloud infrastructures offer essential advantages such as redundant servers, redundant gateways in combination with load balancing for high availability.
Cyber Security
Only an up-to-date system is a secure system and the Symphony Cloud is constantly updated - without downtime and IT resources.
The Making
A highly available cloud service is only as good as the software that powers it. See how Commend’s specialists are taking care of everything to make sure the Symphony cloud is there for you when you need it
Cloud Integrations
Better together – connecting Commend Symphony Cloud with other systems from leading manufacturers. One of the first integrations are connections to the public mobile and fixed networks. Features: Receive calls on telephones (desktop and mobile), open door with after-dialling during the call, call telephones from Intercom devices, voicemail detector
Supported Telephony Providers
Regional Availability
Vision for Services
Future cloud-based Symphony services will support a wide range of additional applications by intelligently linking various different sub-systems, such as video surveillance, sensors, emergency call systems, access control, visitor management, and others. Similar to humans depending on the interplay of all their senses to make sense of their environment, it takes the combination of all available security tools to correctly assess situations and incidents and react accordingly.