Communication for Public Transport
Help on the Go
Millions of people travelling daily by train, bus, tram, or cable car expect safety and instant help, even in motion. In case something unusual happens or they have questions, they must be able to speak to someone in control and get help – anytime, anywhere.
Instant Assistance at the Push of a Button
Intercom stations that integrate into terminals and devices (e. g., ticket vending machines, access gates, turnstiles, etc.), as well as software-based Intercom stations for existing multimedia info terminals offer passengers instant assistance at the push of a button. They are designed to be of great help to all passengers, including people with disabilities.
Immediate Emergency Response
One button can trigger an automatic warning and reassurance message while at the same time quick and easy responding to emergency situations is enabled through a multi-functional control desk.
Clear Communication at Your Fingertips
Information should arrive clearly at the other end, whether that is through Intercom stations and loudspeakers for Public Address purposes announcements on bus and tram stops, train and underground platforms, and bus depots, or via big screens for individual traveller's informative needs.
Applications for Public Transport
Helping
Information and Emergency Call Stations for Public Transport
Vandal-resistant audio/video Intercom stations for railway, bus and tram stations, either as a wall-mounted device or integrated into the surroundings (or Intercom modules for customized solutions).
Informing
Public Address
Voice announcements for public transport boarding points and waiting areas as well as pre-recorded voice messages for information, warning, and evacuation purposes ensure that passengers find their way around easily.
Helping
Central Control Desk Management
A continuous system-wide overview enables operators to react quickly to traveler inquiries, resulting in a smoother and more enjoyable travel experience. The highly user-friendly interface makes managing complex Intercom networks, video and control functions easy, allowing for a continuous system-wide overview to support instant reaction in case of a support inquiry.
Integrated Radio Communication and Mobile Clients
Operations communication for on-duty staff. Integration with TETRA and selective-call radio networks or mobile phone apps.
Counter Intercom
Modern communication systems are needed when walls or glass limit contact between staff and public. These systems should allow for natural and clear speech comprehension
Solutions for Control Desks
Indication of the calling terminal’s location, and optional automatic display of a video/CCTV connection
Public Transport Brochure
Features & Benefits
Networking of Sites
Centralised call management via a central control desk for higher efficiency.
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Interfaces & Integration
Interfaces to third-party systems, such as video surveillance, passenger information systems and mobile radio solutions.
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System Availability
Automated self-monitoring eliminates the need for manual function testing.
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Speech Intelligibility
Superior speech intelligibility regardless of traffic noise.
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Cyber Secure Connections
Multi-level cyber security to protect and secure customer data in times of increasingly sophisticated cyber threats.
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Instant Call Response
It is ensured that no time is lost, giving operators the possibility to respond quickly to every call.
